01Nature of Services
RAZERTECH (U) LTD primarily provides digital products and professional technology services, including software development, web hosting, digital marketing, networking solutions, consulting, and subscription-based services.
02Custom Project Services
The following services are considered custom services:
- Website Development
- Mobile Application Development
- Software Development
- Branding and Graphic Design
- Networking Installations
- IT Consulting Services
Payments made for completed work are non-refundable.
If a project is cancelled after work has commenced, Razertech reserves the right to retain payment proportional to the work already completed.
03Hosting Services
Hosting fees are generally non-refundable after activation.
04SaaS Subscriptions
Subscription fees are billed in advance and are generally non-refundable. Customers may cancel future renewals at any time.
05Digital Marketing Services
Amounts spent on advertising, third-party software, and completed campaigns are non-refundable.
06Payment Errors
Duplicate payments or payment processing errors will be reviewed and, where applicable, refunded within seven (7) to fourteen (14) business days.
07Cancellation Procedure
Cancellation requests should be submitted through:
Email: office@razertechnology.com
Phone/WhatsApp: +256 754 678 625
08Chargebacks
Customers are encouraged to contact us before initiating a chargeback with their bank or card issuer so that any concerns can be resolved promptly.
09Changes to this Policy
Razertech reserves the right to modify this policy at any time by updating this page.
10Contact Information
RAZERTECH (U) LTD
Email: office@razertechnology.com
Phone: +256 754 678 625